Bonus Not Received

Created by Support Team, Modified on Tue, 16 Jun at 12:33 PM by Support Team

Bonus Not Received

If you were expecting a bonus and it hasn’t appeared, check the following:

  • You met the qualifying requirements for the promotion

  • Your account is verified

  • You haven’t already claimed this promotion (most are one per customer)

  • The promotion hasn’t expired


If all of the above check out and you still haven’t received your bonus, contact support via live chat or email support@tsmx.io with your account details.

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